Shipping & Return

Delivery

Free standard ground shipping to the continental U.S. is available on all products. Expedited shipping options can be chosen at checkout at additional cost.

Shipments are processed on business days (Monday through Friday) Pacific Time. Expedited shipments are only guaranteed to ship out on the day the order is placed if the order is placed before 12:00pm Pacific Time on Monday through Friday.

Free delivery and our standard delivery charges are only applicable to deliveries within the continental United States. Delivery is available outside of these areas but additional charges may apply. Please note that with all international shipments tracking info may be limited in detail as your shipment is relayed across multiple services. Unforeseen delays are also possible with international shipments, especially in going through customs. You may also be responsible for paying import duties or taxes on your order, which vary by country.  If you are unsure please contact us through our contact form before placing your order. Addice Inc. reserves the right to decline any order placed where additional delivery costs may apply.

We deliver the products you order to the address you specify for delivery. It is important that this address is accurate. Depending on products ordered and shipping method, some orders dispatched may require a signature on delivery, which will be indicated in your order confirmation e-mail. We will use all reasonable means to deliver the Goods by the delivery date stated, however, we cannot accept any liability in the event that the Goods are not delivered by the specified date. We cannot accept any liability for any loss or damage to the products once they have been delivered and signed for.

Returns, Refunds, and Cancellations

If an order is processed in error, contact AddiceInc.com’s customer service immediately through this contact form. for instructions and from time to time, Addice may, in its sole discretion, accept product cancellation or modification request prior to the shipment of the products originally ordered.

If for any reason you are not satisfied with products purchased at AddiceInc.com, you may return the products according to the return policies below. This return policy is not a warranty.

All returned products require an RMA (Return Merchandise Authorization) number from Addice Inc. Please review all instructions below, then fill out our

returns form. You will receive a response after we review your request within 2 business days.

  • Products returned must be received by Addice within 30 days from your invoice date
  • The customer is responsible for sending the returned products to Addice, including costs of shipping
  • Shipping fees are not refundable
  • Shipping Protection fees are not refundable 

Addice provides a 14-day refund or 30-day replacement warranty for all products with the following exceptions listed below:

  1. Any product not purchased from AddiceInc.com
  2. Any product that is no longer in brand new, unopened condition.
  3. Any product that shows evidence of attempted tampering or modification
  4. Any product that is returned to Addice without the original packaging, accessories, and all other items enclosed in the exact condition in which they were received.
  5. Any products described as “not refundable”, “open-box”,  “refurbished” , “close-out” at time of purchase
  6. Any product with a missing or altered serial number
  7. Any product that exhibits physical damage either to the product itself or to the original packing material/accessories.

Please verify that your products are eligible for return before requesting an RMA number. Products not eligible for return will be shipped back to you.

All defective items will be tested by our RMA department. If the item is tested to not be in working condition, the RMA will be rejected and the item will be returned to you.

Based on 203 reviews
91%
(185)
5%
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3%
(6)
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(1)

Amazing mouse, slight double click on the right mouse button on my unit. But everything else is perfect, amazing shape and quality. Very similar to the XM1 in shape.

Kun Lun | Poron | Large Gaming Mousepad

Awesome mouse

Great mouse great shape amazing thank you

Amazing desk

Really great sturdy desk with lots of customization options.

best shipping

best shipping

all good

fast shipping

Too big for mouse

Mouse skates came too thick and the mouse would not track on the mousepad

Best Pad!!!!!

I buy mousepads to start reviewing them and test them, i love skypad and hard pads because I hate mouse pad softness i feel very incosistent on pads like the lamzu energon, and other soft pads. this pad with glass skate feels like a cloth version of the skypad with a tiny bit more control this is my #1 over my skypad

I love the mouse. Very responsive and lightweight. Great for use on the go.

If you want a slow pad then this is the best quality one I’ve tried. The stitching is below the surface and tight. It comes flat packed with no rolls or creases. It’s super smooth and very comfortable to use. Be ready for it to be a slow control pad similar to a GSR or equate in speed.

This is what it would feel like if artisan made a mudpad. Literally THE endgame mudpad.

I purchased the Katana as I've moved from playing predominately MMO's to shooters, and it was a good decision. The mouse is very light, and is durable enough that I dont feel it's overly fragile. The software is lightweight and easy to use, unlike many of the bloated and clunky Logitech, Razer and Corsair programs. One of my favorite parts about the mouse is the magnetic charge port. Would recommend

Amazing pad, especially for the price, and it arrived in 3 days. Would highly recommend.

I am absolutely loving this pad! I am currently using a Razer Mini SE with glass skates and it absolutely hovers over this pad! It is quite an interesting surface and unlike any other i've used before, but I am enjoying it thoroughly so far!

Nice packaging. Arrived in a timely manner. Good mouse.

Came in perfect condition undamaged and in a week to the east coast with free shipping. As my first purchase from Addice would buy from them again.

Phenomenal mousepad! The design is stunning, the surface itself is incredible with glide and flicking to enemies within FPS games too!

10/10 recommend this pad!

T
Gaming mouse skin Esptiger anti slip tape Sweat absorbant Slip resistant 0.6mm Glaze Red grip tape for Razer Viper V2 Pro
Thomas Duran

Good quality and grippy

i did not receive my order.

This mousepad is crazy. I own pads from LGG, Puretrak, Zowie, X-ray, etc etc, and this one is different from all of them. Has a unique texture, excellent speed and stopping power. Cannot attest to longevity, but so far loving it.

S
EspTiger Arc 1 Skates
Sunkang Huang

Very good skates for $7

H
EspTiger ICE Skates - Aftermarket PC Mice Feet
Heather Gustine

Exactly what I needed. Shipped fast too!

N
EspTiger ICE Skates - Aftermarket PC Mice Feet
Nick Vu

Great mice feet