Shipping Information
Our processing hours are from 9am - 3:30 pm Pacific standard time Monday - Friday. Orders placed on Fridays after 2:30pm will be shipped the following Monday.
*For international shipping, please check your local listings for VAT/tax fees that may apply. You’ll be contacted by your local courier if you need to pay any VAT, duty or tax fees to receive your goods.*
| Service | Delivery Times | |
|---|---|---|
| Free Shipping | 4 - 6 Business Days | |
| USPS Priority Mail | 1 - 3 Business Days | |
| USPS Priority Mail Express | 1 - 2 Business Days | |
| USPS First Class Mail | 1 - 3 Business Days | |
| Global Post Standard International | 6 - 10 Business Days (*Times May Vary Based On Conditions) | |
| UPS Ground | 2 - 8 Business Days | |
| UPS Standard (Mexico & Canada only) | 2 - 10 Business Days | |
| UPS Worldwide Expedited | 2 - 5 Business Days | |
| UPS Worldwide Saver | 1 - 3 Business Days | |
| Worldwide (DHL Express Worldwide) | 1 - 2 Business Days | |
FAQ
Q. What are my options if i have never received my package?
A. Please contact our customer service email help@addiceinc.com especially if it has been longer than 30 days.
Q. Can i cancel my order while it is in transit?
A. Unfortunately no, however US orders can use our free 30 day return service. International orders can return their orders before 30 days.
Q. How can i make an edit to my order/shipping address?
A. You can visit your account page and either edit or cancel your order before it is fulfilled.